Privacy Policy

GlamSwap SA is a South African consumer-to-consumer fashion platform that allows members to buy, sell and rent event clothing from one another.

By creating an account and using GlamSwap SA, you agree to the collection and use of information as described in this policy. This policy applies to all users of the platform, whether you are browsing, listing, buying or renting.

We only collect information that is necessary to operate the platform and provide you with a safe, functional experience. This includes:

• Your name, email address and password when you register
• Your province and general location when you create a listing
• Photos and item details you upload when listing an outfit
• Messages sent through the built-in messaging system
• Basic usage data such as pages visited and searches performed

Any delivery of listings are arranged between members.

Your information is used solely to operate and improve GlamSwap SA. Specifically, we use it to:

• Create and manage your account
• Display your listings to other members
• Deliver messages between members through the platform
• Improve search results and platform functionality
• Contact you regarding account activity if necessary

We do not use your information for advertising purposes and we do not sell your data to third parties under any circumstances.

Your personal contact details such as your email address and phone number are never displayed publicly on the platform. Other members can only contact you through the built-in messaging system.

Listing information you make public — such as item photos, descriptions, size, price and your general province — is visible to all visitors of the platform, including those who are not registered.

We do not share your personal information with any third parties except where required by South African law.

Under the Protection of Personal Information Act (POPIA), you have the right to access the personal information we hold about you, request corrections, and request that your account and associated data be deleted.

To exercise any of these rights, please contact us through the Contact page. We will respond to all requests within a reasonable timeframe.

GlamSwap SA uses browser local storage to remember items you have added to your cart or saved to favourites during your session. This data is stored on your device and is not transmitted to our servers.

We may use cookies for session management (to keep you logged in) and basic analytics. We do not use tracking cookies or advertising cookies.